How long will it take for my baby bundle gift box to be ready from the time I place my order?

If an order has been placed for a local delivery with a standard gift box, it will be between 24 hours to 48 hours from order to delivery as long as the order is placed before 12pm.  If the order needs to be delivered interstate this will take between 2 to 7 business days.

If an order has been placed for a local delivery with wooden trinket gift box, it will be between 48 hours to 72 hours (business days) from order to delivery as long as the order is placed before 12pm.  If the order needs to be delivered interstate this will take between 5 to10 business days.

what is the cost of local and interstate shipping?

local shipping is only $6.95 (minimum) and interstate shipping will vary depending on the postcode.  Shipping is calculated upon check out. Shipping cost will increase if the items purchased are over 1kg.

Is local pick up available?

Yes local pick up is available upon request and at no charge.

Do you Deliver interstate?

Yes we deliver interstate via Australia post. closed lid baby bundles are only available for interstate delivery. The shipping cost will vary depending on the postcode.

Do you Deliver to hospitals?

Yes! we deliver directly to the maternity ward provided that we have all the necessary information needed.

How do you know who it needs to go to in the maternity ward?

A gift box information form needs to filled out, which can be accessed by clicking here or at check out, you will be asked for additional details if you require your baby bundle gift box to be delivered.

How does your costing and pricing work?

The cost of the baby bundle as an item itself is displayed on the website. This is a standard cost which is inclusive of the cardboard gift boxing, wrapping and embellishments, name personalisation and card.  If the wooden trinket box is chosen as a gift boxing option then there is an addition cost as this is considered an extra. However the cost of the wooden trinket box is also inclusive of name personalisation and card, wrapping and embellishments. The shipping cost is an additional cost visible upon check out. 

Is gift wrapping included in the cost?

Gift wrapping and embellishments, name personalisation and card are included in the box choice.

Can I have the box personalised with the baby's name on it?

Yes! of course. name personalisation is one of the things that make these baby bundles special and unique.  The cost of the name personalisation is included in the box that is chosen

Can I choose the sizing of the baby clothes in the bundle gift box?

Absolutely! As long as the desired size is in stock you can choose what size of clothing you are after for bubs.

What are the sizes and types of gift boxes?

The sizes of the gift boxes may vary according to the amount of items in the particular baby bundle which may be chosen. Please click here to view all the information on our gift boxes The wooden trinket box comes in one starndard size L25cm x W19cm x H11cm

Please note that some boxes have lids that can be displayed as an open box too - the choice is yours!

What sizes do the baby clothes come in?

The majority of baby clothes in our baby bundles range from size 0-3months, 3-6 months, 6-9 months and 9-12 months some baby clothing sets are also available in size 12-24 months and 24-48 months (up to size 2)

Can I swap or request particular items within the baby bundle gift box?

Unfortunately this is not possible as the sets have been purchased in the correct quantities to compliment each particular theme and style.

Can I return an item after purchase?

This will depend on what the item is. For example, a teether, manicure set, face wash cloth etc. cannot be returned due to hygeine reasons, however, if an incorrect size was purchased or if there is a fault with an item this can be returned.  For full disclosure on our return and refund policy please click here

We hope that our FAQ page has helped in answering any questions you may have, however if you are still unsure of something please do not hesitate to contact us directly via our contact page and we will endeavor to get back to you as soon as possible

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Adelaide, South Australia 

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